---
title: Retention Spotify Case Study
---

6500 University Avenue | Suite 205, Des Moines, IA 50324

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# Spotify Lapsed User Case Study

![spotify](https://info.quester.com/hs-fs/hubfs/spotify.jpg?width=1041&name=spotify.jpg "spotify")

# Download the Spotify Case Study

Learn how Spotify partnered with Quester to identify why users were lapsing from their service and develop retention strategies across seven countries.

#### Office Location

6500 University Avenue  
Suite 205  
Des Moines, IA 50324

#### Get in Touch

Local Phone: [1-515-724-7045](tel:+15157247045)  
 Toll Free Phone: [1-877-232-1005](tel:+18772321005)  
 Fax: [1-877-588-5502](tel:+18775885502)

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